September 28, 2026
Roman & Erica, the New York and Aspen lifestyle management and luxury travel firm, has brought artificial intelligence across its operations with a custom platform built for the way the firm works.
A standard of its own.
Founded in 2010 by Roman Chiporukha and Erica Jackowitz, Roman & Erica serves a select group of private clients and family offices through its signature Lifestyle Membership, managing everything from bespoke travel to the details of daily life. The founders later extended that approach with the Rêve Travel Club, a membership devoted entirely to unforgettable journeys.
Roman and Erica have each been named to the Travel + Leisure A-List, and the firm has been featured in The New York Times, The Wall Street Journal, Robb Report and Business Insider . Its reputation rests on discretion, precision and a rare attention to detail. Bringing AI into the firm reflects the same forward-looking vision that has defined its work from the start.
AI across the firm.
The platform was designed around the way the Roman & Erica team works. Built on Anthropic 's Claude, one of the most advanced AI models in the world, and developed to industry-leading security practices, it lets the team work in natural language, just as they would with a trusted colleague.
AI is embedded across the firm's daily workflows, from trip planning and client communications to supplier coordination and financial management. Work moves faster and more seamlessly from one stage to the next, giving the team more time to devote to their members and the exceptional experiences they create.
The future of luxury travel.
Luxury travel is growing, and the most discerning travelers are placing greater value than ever on expert guidance and experiences shaped entirely around them. At the same time, the firms leading the industry are turning to AI to strengthen the work behind the scenes, so their people can focus fully on the relationships and creativity that define exceptional service.
Roman & Erica is ahead of that shift. With AI now woven into its operations, the firm is positioned to meet rising demand with greater speed and consistency while preserving the personal touch its members value most. As the industry continues to evolve, Roman & Erica will be setting the standard others follow.

